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You Are Here: Vermont Department of Labor ELMIOccupation ProfileSecretaries and Administrative Assistants, Except Legal, Medical, and Executive |
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ELMI Occupation Profile - Secretaries and Administrative Assistants, Except Legal, Medical, and Executive |
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| Secretaries and Administrative Assistants, Except Legal, Medical, and Executive |
| (O*NET 43-6014.00, SOC 43-6014) |
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What they do
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Perform routine administrative functions such as drafting correspondence, scheduling appointments, organizing and maintaining paper and electronic files, or providing information to callers.
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| Also called: |
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Administrative Assistant (Admin Assistant), Administrative Clerk, Administrative Secretary (Admin Secretary), Administrative Specialist (Admin Specialist), Administrative Support Assistant (ASA), Administrative Technician, Department Secretary, Office Assistant, Secretary, Staff Assistant
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Wages
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| Vermont - 2021 |
| Percentile1 | Hourly | Yearly |
| 10% |
$ 14.26 |
$29,660 |
| 25% |
$ 17.49 |
$36,380 |
| Median |
$ 18.21 |
$37,880 |
| 75% |
$ 22.80 |
$47,430 |
| 90% |
$ 28.61 |
$59,500 |
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| Average |
$ 20.59 |
$42,830 |
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| More at CareerOneStop |
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Industries of Employment
| United States - 2020 |
| Industry | Percent of total |
- Educational services; state, local, and private
| 20% |
- Professional, scientific, and technical services
| 9% |
- Religious, grantmaking, civic, professional, and similar organizations
| 8% |
- Administrative and support services
| 6% |
- Local government, excluding education and hospitals
| 6% |
| More at BLS |
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Knowledge
| People in this career often know a lot about: |
- Administrative
Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.
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- English Language
Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
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- Computers and Electronics
Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
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- Customer and Personal Service
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
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- Administration and Management
Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
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| More at O*NET |
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Skills
| People in this career often have these skills: |
- Active Listening
Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
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- Speaking
Talking to others to convey information effectively.
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- Reading Comprehension
Understanding written sentences and paragraphs in work-related documents.
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- Writing
Communicating effectively in writing as appropriate for the needs of the audience.
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- Service Orientation
Actively looking for ways to help people.
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| More at O*NET |
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Interests
| People in this career often prefer these work environments: |
- Conventional
Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.
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- Enterprising
Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.
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| What are your interests? Take the O*NET Interest Profiler |
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Work Styles
| People in this career will do well at jobs that need: |
- Attention to Detail
Job requires being careful about detail and thorough in completing work tasks.
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- Integrity
Job requires being honest and ethical.
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- Cooperation
Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
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- Dependability
Job requires being reliable, responsible, and dependable, and fulfilling obligations.
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- Concern for Others
Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job.
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| More at O*NET |
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Other Resources
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- CareerOneStop
resource for job seekers, students, businessess and career professionals
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- O*NET Online
nation's primary source of occupational information
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| Related Occupations
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| Career Video
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Projected Employment
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| Vermont |
| 2020 employment |
5,063 |
| 2030 employment |
4,847 |
Annual percent change
(compounded) |
-0.4% |
Annual projected job openings
(due to change and separations) |
507 |
| More at Occupational Projections |
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Education and Experience:
- Typical education needed for entry
High school diploma or equivalent
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- Work experience in a related occupation
None
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- Typical on-the-job training needed to attain competency
Short-term on-the-job training
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| Based on BLS Education and Training Classifications |
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Job Zone
| Some Preparation Needed |
- Specific Vocational Preparation Range
(4.0 to < 6.0) - A typical worker will require
over 3 months up to and including 1 year
of training to achieve average performance in this occupation.
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| Based on O*Net Job Zones and SVP |
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Education Level
| How much education do most people in this career have? |
| Education level |  | Percent of
U.S. Workers |
Doctoral or professional degree
or post-MA certificate | | 0% |
Master's degree or
post-BA certificate | | 0% |
| Bachelor's degree | | 11% |
| Associate's degree | | 22% |
Certificate or some college,
no degree | | 17% |
High school diploma
or equivalent | | 50% |
| Less than high school diploma | | 0% |
| More at O*NET |
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Abilities
| People in this career often have talent in: |
- Oral Comprehension
The ability to listen to and understand information and ideas presented through spoken words and sentences.
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- Oral Expression
The ability to communicate information and ideas in speaking so others will understand.
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- Written Comprehension
The ability to read and understand information and ideas presented in writing.
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- Written Expression
The ability to communicate information and ideas in writing so others will understand.
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- Near Vision
The ability to see details at close range (within a few feet of the observer).
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| More at O*NET |
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Work Activities
| In general, what you might do: |
- Working with Computers
Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
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- Communicating with Supervisors, Peers, or Subordinates
Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
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- Getting Information
Observing, receiving, and otherwise obtaining information from all relevant sources.
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- Performing Administrative Activities
Performing day-to-day administrative tasks such as maintaining information files and processing paperwork.
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- Organizing, Planning, and Prioritizing Work
Developing specific goals and plans to prioritize, organize, and accomplish your work.
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| More at O*NET |
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Detailed Work Activities
| What you might do in a day: |
- Answer telephones to direct calls or provide information.
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- Discuss account status or activity with customers or patrons.
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- Greet customers, patrons, or visitors.
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- Refer customers to appropriate personnel.
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- Execute sales or other financial transactions.
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| More at O*NET |
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Tasks
| On the job, you would: |
- Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
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- Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.
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- Create, maintain, and enter information into databases.
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- Use computers for various applications, such as database management or word processing.
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- Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions.
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| More at O*NET |
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