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Sales Representatives, Wholesale and Manufacturing, Except Technical and Scientific Products

Sell goods for wholesalers or manufacturers to businesses or groups of individuals. Work requires substantial knowledge of items sold.   (O'Net 41-4012.00)

 
Reported job titles:   Account Executive, Account Executive, Key Accounts, Account Leader, Account Manager, Account Manager (Salesman), Account Representative   (view all job titles)
 
  • Career Video
  • Wages
  • Employment Trends
  • Industries of Employment
  • Tasks
  • Knowledge
  • Skills
  • Abilities
  • Work Activities
  • Interests
  • Work Styles
  • License Information
  • Education & Training Requirements
  • Schools
  • Other Resources
  • Related Occupations
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    Career Video
    related to Sales Representatives, Wholesale and Manufacturing, Except Technical and Scientific Products
    Marketing, Sales and Service photo Marketing, Sales and Service
    Additional videos and more information available at
     


    Wages
    for Sales Representatives, Wholesale and Manufacturing, Except Technical and Scientific Products
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     Location Pay
    Period
    2016
    Percentile Wages Average
    Wage
    10% 25% 50%
    Median
    75% 90%
     Vermont Hourly $ 16.31   $ 19.74   $ 26.83   $ 35.37   $ 51.76   $ 30.89  
    Yearly $33,920   $41,050   $55,800   $73,560   $107,650   $64,240  
     
     Burlington-South Burlington, VT Metropolitan NECTA Hourly $ 17.09   $ 20.11   $ 25.46   $ 31.81   $ 46.55   $ 29.59  
    Yearly $35,540   $41,830   $52,960   $66,160   $96,830   $61,540  
     
     Southern Vermont Balance of State Hourly $ 16.31   $ 19.98   $ 28.27   $ 36.26   $ 58.02   $ 32.86  
    Yearly $33,920   $41,560   $58,800   $75,420   $120,680   $68,360  
     
     Northern Vermont Balance of State Hourly $ 13.86   $ 18.39   $ 25.65   $ 37.95   $ 54.86   $ 29.68  
    Yearly $28,820   $38,240   $53,350   $78,930   $114,110   $61,740  
     
    What are Percentile Wages?
    source: Occupational Employment Statistics, Vermont Labor Market Information, U.S. Bureau of Labor Statistics, released April 2017.
     


    Employment Trends
    for Sales Representatives, Wholesale and Manufacturing, Except Technical and Scientific Products
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    Location Employment Annual % change
    (compounded)
    Annual job openings
    (due to growth and
    net replacements)
    2014 2024
    Vermont 2,338 2,523 0.8% 66
    source: Employment Projections, Vermont Economic & Labor Market Information, in cooperation with U.S. Bureau of Labor Statistics, statewide estimates released July 2016.
     


    Industries of Employment
    for Sales Representatives, Wholesale and Manufacturing, Except Technical and Scientific Products
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    Industry Percent of Total
    2014
    Merchant wholesalers, durable goods 29.6%
    Merchant wholesalers, nondurable goods 19.5%
    Wholesale electronic markets and agents and brokers 17.7%
    Self-employed workers, all industries 2.5%
    Fabricated metal product manufacturing 2.1%
    source: Employment Projections, U.S. Bureau of Labor Statistics, National Employment Matrix, released July 2016.
     


    Tasks
    for Sales Representatives, Wholesale and Manufacturing, Except Technical and Scientific Products
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  • Contact regular and prospective customers to demonstrate products, explain product features, and solicit orders.
     
  • Recommend products to customers, based on customers' needs and interests.
     
  • Answer customers' questions about products, prices, availability, product uses, and credit terms.
     
  • Estimate or quote prices, credit or contract terms, warranties, and delivery dates.
     
  • Consult with clients after sales or contract signings to resolve problems and to provide ongoing support.
     
  • Provide customers with product samples and catalogs.
     
  • Identify prospective customers by using business directories, following leads from existing clients, participating in organizations and clubs, and attending trade shows and conferences.
     
  • Prepare drawings, estimates, and bids that meet specific customer needs.
     
  • Monitor market conditions, product innovations, and competitors' products, prices, and sales.
     
  • Perform administrative duties, such as preparing sales budgets and reports, keeping sales records, and filing expense account reports.
     
    source: Occupational Information Network: Sales Representatives, Wholesale and Manufacturing, Except Technical and Scientific Products  updated July 2012
     


    Knowledge
    for Sales Representatives, Wholesale and Manufacturing, Except Technical and Scientific Products
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  • Sales and Marketing - Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
     
  • Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
     
  • English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
     
  • Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
     
  • Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
     
  • Production and Processing - Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.
     
    source: Occupational Information Network: Sales Representatives, Wholesale and Manufacturing, Except Technical and Scientific Products  updated July 2012
     


    Skills
    for Sales Representatives, Wholesale and Manufacturing, Except Technical and Scientific Products
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  • Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
     
  • Speaking - Talking to others to convey information effectively.
     
  • Persuasion - Persuading others to change their minds or behavior.
     
  • Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.
     
  • Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
     
  • Negotiation - Bringing others together and trying to reconcile differences.
     
  • Reading Comprehension - Understanding written sentences and paragraphs in work related documents.
     
  • Service Orientation - Actively looking for ways to help people.
     
  • Active Learning - Understanding the implications of new information for both current and future problem-solving and decision-making.
     
  • Coordination - Adjusting actions in relation to others' actions.
     
    source: Occupational Information Network: Sales Representatives, Wholesale and Manufacturing, Except Technical and Scientific Products  updated July 2012
     


    Abilities
    for Sales Representatives, Wholesale and Manufacturing, Except Technical and Scientific Products
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  • Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.
     
  • Oral Expression - The ability to communicate information and ideas in speaking so others will understand.
     
  • Speech Clarity - The ability to speak clearly so others can understand you.
     
  • Speech Recognition - The ability to identify and understand the speech of another person.
     
  • Written Comprehension - The ability to read and understand information and ideas presented in writing.
     
  • Written Expression - The ability to communicate information and ideas in writing so others will understand.
     
  • Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
     
  • Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense.
     
  • Near Vision - The ability to see details at close range (within a few feet of the observer).
     
  • Category Flexibility - The ability to generate or use different sets of rules for combining or grouping things in different ways.
     
    source: Occupational Information Network: Sales Representatives, Wholesale and Manufacturing, Except Technical and Scientific Products  updated July 2012
     


    Work Activities
    for Sales Representatives, Wholesale and Manufacturing, Except Technical and Scientific Products
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  • Selling or Influencing Others - Convincing others to buy merchandise/goods or to otherwise change their minds or actions.
     
  • Communicating with Persons Outside Organization - Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.
     
  • Establishing and Maintaining Interpersonal Relationships - Developing constructive and cooperative working relationships with others, and maintaining them over time.
     
  • Getting Information - Observing, receiving, and otherwise obtaining information from all relevant sources.
     
  • Communicating with Supervisors, Peers, or Subordinates - Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
     
  • Organizing, Planning, and Prioritizing Work - Developing specific goals and plans to prioritize, organize, and accomplish your work.
     
  • Resolving Conflicts and Negotiating with Others - Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
     
  • Identifying Objects, Actions, and Events - Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.
     
  • Processing Information - Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.
     
  • Thinking Creatively - Developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions.
     
    source: Occupational Information Network: Sales Representatives, Wholesale and Manufacturing, Except Technical and Scientific Products  updated July 2012
     


    Interests
    for Sales Representatives, Wholesale and Manufacturing, Except Technical and Scientific Products
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  • Conventional - Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.
     
  • Enterprising - Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.
     
    source: Occupational Information Network: Sales Representatives, Wholesale and Manufacturing, Except Technical and Scientific Products  updated June 2008
     


    Work Styles
    for Sales Representatives, Wholesale and Manufacturing, Except Technical and Scientific Products
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  • Dependability - Job requires being reliable, responsible, and dependable, and fulfilling obligations.
     
  • Integrity - Job requires being honest and ethical.
     
  • Adaptability/Flexibility - Job requires being open to change (positive or negative) and to considerable variety in the workplace.
     
  • Persistence - Job requires persistence in the face of obstacles.
     
  • Cooperation - Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
     
  • Attention to Detail - Job requires being careful about detail and thorough in completing work tasks.
     
  • Initiative - Job requires a willingness to take on responsibilities and challenges.
     
  • Independence - Job requires developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done.
     
  • Achievement/Effort - Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks.
     
  • Self Control - Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
     
    source: Occupational Information Network: Sales Representatives, Wholesale and Manufacturing, Except Technical and Scientific Products  updated July 2012
     


    State of Vermont License Information
    that may be required for Sales Representatives, Wholesale and Manufacturing, Except Technical and Scientific Products
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    No state licenses listed for this occupation.
     


    Education and Training Requirements
    for Sales Representatives, Wholesale and Manufacturing, Except Technical and Scientific Products
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  • Job Zone Four: Considerable Preparation Needed
  •  
  • Education: Most of these occupations require a four-year bachelor's degree, but some do not.
  •  
  • Training: Employees in these occupations usually need several years of work-related experience, on-the-job training, and/or vocational training.
  •  
  • Experience: A considerable amount of work-related skill, knowledge, or experience is needed for these occupations. For example, an accountant must complete four years of college and work for several years in accounting to be considered qualified.
  •  
    source: Occupational Information Network: Sales Representatives, Wholesale and Manufacturing, Except Technical and Scientific Products  updated July 2012
     


    Schools
    offering instructional programs related to Sales Representatives, Wholesale and Manufacturing, Except Technical and Scientific Products
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      Related Instructional Programs
     
    • Apparel and Accessories Marketing Operations.
     
    • Fashion Merchandising.
     
    • General Merchandising, Sales, and Related Marketing Operations, Other.
     
    • Sales, Distribution, and Marketing Operations, General.
     
    • Special Products Marketing Operations.
     
     Search for schools offering these programs at
     
     
     
    source: National Center for Education Statistics 2000 Classification of Instructional Programs .
     


    Other Resources
    for Sales Representatives, Wholesale and Manufacturing, Except Technical and Scientific Products
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  • Labor Exchange Information
  • A source for occupational characteristics, such as age, gender, race, and years of education and an alternative source for occupational wage rates. Limited to people looking for jobs and the jobs advertised through VDOL Vermont Job Link.
  • Look for statewide information over the latest 12 months for Sales Representatives, Wholesale and Manufacturing, Except Technical and Scientific Products.
  •  
  • Occupational Outlook Handbook
  • The Occupational Outlook Handbook is a nationally recognized source of career information, designed to provide valuable assistance to individuals making decisions about their future work lives. Revised every two years, the Handbook describes what workers do on the job, working conditions, the training and education needed, earnings, and expected job prospects in a wide range of occupations.
    Go to Occupational Outlook Handbook
    Handbook occupations related to Sales Representatives, Wholesale and Manufacturing, Except Technical and Scientific Products :
  • Wholesale and Manufacturing Sales Representatives
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  • For additional information on Sales Representatives, Wholesale and Manufacturing, Except Technical and Scientific Products , go to O*NET Online Detail Report.
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    Related Occupations
    Occupations with skill requirements similar to Sales Representatives, Wholesale and Manufacturing, Except Technical and Scientific Products
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  • Advertising Sales Agents
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  • Tax Examiners and Collectors, and Revenue Agents
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    source: Occupational Information Network: Sales Representatives, Wholesale and Manufacturing, Except Technical and Scientific Products 
     

     
     
     
    Vermont.gov State of Vermont Department of Labor