What they do
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Perform duties such as taking orders and serving food and beverages. Serve customers at counter or from a steam table. May take payment. May prepare food and beverages.
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| Also called: |
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Cafe Server, Cafeteria Server, Concession Cashier, Deli Worker (Delicatessen Worker), Food Server, Food Service Aide, Food Service Assistant, Food Service Worker, School Cafeteria Cook, Snack Bar Attendant
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Wages
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| Vermont - 2021 |
| Percentile1 | Hourly | Yearly |
| 10% |
$ 11.95 |
$24,850 |
| 25% |
$ 13.30 |
$27,660 |
| Median |
$ 13.78 |
$28,670 |
| 75% |
$ 14.32 |
$29,790 |
| 90% |
$ 17.04 |
$35,450 |
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| Average |
$ 14.03 |
$29,190 |
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| More at CareerOneStop |
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Industries of Employment
| United States - 2020 |
| Industry | Percent of total |
- Food services and drinking places
| 84% |
- Educational services; state, local, and private
| 4% |
| 4% |
| 1% |
- Amusement, gambling, and recreation industries
| 1% |
| More at BLS |
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Knowledge
| People in this career often know a lot about: |
- Customer and Personal Service
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
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- Food Production
Knowledge of techniques and equipment for planting, growing, and harvesting food products (both plant and animal) for consumption, including storage/handling techniques.
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- Public Safety and Security
Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
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- English Language
Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
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- Sales and Marketing
Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
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| More at O*NET |
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Skills
| People in this career often have these skills: |
- Service Orientation
Actively looking for ways to help people.
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- Active Listening
Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
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- Social Perceptiveness
Being aware of others' reactions and understanding why they react as they do.
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- Coordination
Adjusting actions in relation to others' actions.
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Interests
| People in this career often prefer these work environments: |
- Realistic
Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others.
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- Conventional
Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.
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- Social
Social occupations frequently involve working with, communicating with, and teaching people. These occupations often involve helping or providing service to others.
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| What are your interests? Take the O*NET Interest Profiler |
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Work Styles
| People in this career will do well at jobs that need: |
- Self-Control
Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
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- Dependability
Job requires being reliable, responsible, and dependable, and fulfilling obligations.
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- Cooperation
Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
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- Adaptability/Flexibility
Job requires being open to change (positive or negative) and to considerable variety in the workplace.
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- Attention to Detail
Job requires being careful about detail and thorough in completing work tasks.
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| More at O*NET |
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Other Resources
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- CareerOneStop
resource for job seekers, students, businessess and career professionals
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- O*NET Online
nation's primary source of occupational information
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| Related Occupations
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| Career Video
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Projected Employment
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| Vermont |
| 2020 employment |
4,155 |
| 2030 employment |
5,193 |
Annual percent change
(compounded) |
2.3% |
Annual projected job openings
(due to change and separations) |
1,051 |
| More at Occupational Projections |
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Education and Experience:
- Typical education needed for entry
No formal educational credential
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- Work experience in a related occupation
None
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- Typical on-the-job training needed to attain competency
Short-term on-the-job training
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| Based on BLS Education and Training Classifications |
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Job Zone
| Little or No Preparation Needed |
- Specific Vocational Preparation Range
(Below 4.0) - A typical worker will require
a short demonstration only or up to and including 3 months
of training to achieve average performance in this occupation.
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| Based on O*Net Job Zones and SVP |
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Education Level
| How much education do most people in this career have? |
| Education level |  | Percent of
U.S. Workers |
Doctoral or professional degree
or post-MA certificate | | 0% |
Master's degree or
post-BA certificate | | 0% |
| Bachelor's degree | | 0% |
| Associate's degree | | 1% |
Certificate or some college,
no degree | | 19% |
High school diploma
or equivalent | | 27% |
| Less than high school diploma | | 54% |
| More at O*NET |
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Abilities
| People in this career often have talent in: |
- Oral Comprehension
The ability to listen to and understand information and ideas presented through spoken words and sentences.
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- Oral Expression
The ability to communicate information and ideas in speaking so others will understand.
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- Speech Recognition
The ability to identify and understand the speech of another person.
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- Near Vision
The ability to see details at close range (within a few feet of the observer).
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- Speech Clarity
The ability to speak clearly so others can understand you.
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| More at O*NET |
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Work Activities
| In general, what you might do: |
- Getting Information
Observing, receiving, and otherwise obtaining information from all relevant sources.
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- Performing for or Working Directly with the Public
Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
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- Communicating with Supervisors, Peers, or Subordinates
Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
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- Identifying Objects, Actions, and Events
Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.
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- Coordinating the Work and Activities of Others
Getting members of a group to work together to accomplish tasks.
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| More at O*NET |
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Detailed Work Activities
| What you might do in a day: |
- Communicate with customers to resolve complaints or ensure satisfaction.
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- Clean food preparation areas, facilities, or equipment.
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- Process customer bills or payments.
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| More at O*NET |
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Tasks
| On the job, you would: |
- Communicate with customers regarding orders, comments, and complaints.
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- Scrub and polish counters, steam tables, and other equipment, and clean glasses, dishes, and fountain equipment.
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- Accept payment from customers, and make change as necessary.
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- Perform cleaning duties, such as sweeping, mopping, and washing dishes, to keep equipment and facilities sanitary.
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- Balance receipts and payments in cash registers.
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| More at O*NET |
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