Data & Research
 
* ELMI Occupation Profile - Fast Food and Counter Workers *
 
Fast Food and Counter Workers
(O*NET 35-3023.00, SOC 35-3023)
 
More detailed occupations under this title:
 - Baristas
What they do
Perform duties such as taking orders and serving food and beverages. Serve customers at counter or from a steam table. May take payment. May prepare food and beverages.
 
Also called:
Cafe Server, Cafeteria Server, Concession Cashier, Deli Worker (Delicatessen Worker), Food Server, Food Service Aide, Food Service Assistant, Food Service Worker, School Cafeteria Cook, Snack Bar Attendant
 
 
Wages
Vermont - 2022
Percentile1HourlyYearly
10% $ 13.13   $27,320  
25% $ 13.66   $28,420  
Median $ 14.54   $30,230  
75% $ 17.43   $36,250  
90% $ 18.35   $38,170  
 
Average $ 15.66   $32,560  
1 What are Percentile Wages?
More at CareerOneStop
 
Industries of Employment
United States - 2020
IndustryPercent of total
  • Food services and drinking places
84%
  • Educational services; state, local, and private
4%
  • Food and beverage stores
4%
  • Gasoline stations
1%
  • Amusement, gambling, and recreation industries
1%
More at BLS
 
Knowledge
People in this career often know a lot about:
  • Customer and Personal Service
    Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Food Production
    Knowledge of techniques and equipment for planting, growing, and harvesting food products (both plant and animal) for consumption, including storage/handling techniques.
  • Public Safety and Security
    Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
  • English Language
    Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
  • Sales and Marketing
    Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
More at O*NET
 
Skills
People in this career often have these skills:
  • Service Orientation
    Actively looking for ways to help people.
  • Active Listening
    Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • Social Perceptiveness
    Being aware of others' reactions and understanding why they react as they do.
  • Coordination
    Adjusting actions in relation to others' actions.
More at O*NET
 
Interests
People in this career often prefer these work environments:
  • Realistic
    Work involves designing, building, or repairing of equipment, materials, or structures, engaging in physical activity, or working outdoors. Realistic occupations are often associated with engineering, mechanics and electronics, construction, woodworking, transportation, machine operation, agriculture, animal services, physical or manual labor, athletics, or protective services.
  • Conventional
    Work involves following procedures and regulations to organize information or data, typically in a business setting. Conventional occupations are often associated with office work, accounting, mathematics/statistics, information technology, finance, or human resources.
  • Social
    Work involves helping, teaching, advising, assisting, or providing service to others. Social occupations are often associated with social, health care, personal service, teaching/education, or religious activities.
What are your interests? Take the O*NET Interest Profiler
 
Work Styles
People in this career will do well at jobs that need:
  • Self-Control
    Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
  • Dependability
    Job requires being reliable, responsible, and dependable, and fulfilling obligations.
  • Cooperation
    Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
  • Adaptability/Flexibility
    Job requires being open to change (positive or negative) and to considerable variety in the workplace.
  • Attention to Detail
    Job requires being careful about detail and thorough in completing work tasks.
More at O*NET
 
Tasks
On the job, you would:
  • Communicate with customers regarding orders, comments, and complaints.
  • Scrub and polish counters, steam tables, and other equipment, and clean glasses, dishes, and fountain equipment.
  • Accept payment from customers, and make change as necessary.
  • Perform cleaning duties, such as sweeping, mopping, and washing dishes, to keep equipment and facilities sanitary.
  • Balance receipts and payments in cash registers.
More at O*NET
 
Related Occupations
More at O*NET
 
 
Career Video
Watch at CareerOneStop with transcript or at YouTube.
 
Projected Employment
 Vermont
2020 employment 4,155
2030 employment 5,193
Annual percent change
(compounded)
2.3%
Annual projected job openings
(due to change and separations)
1,051
More at Occupational Projections
 
Education and Experience:
  • Typical education needed for entry
    No formal educational credential
  • Work experience in a related occupation
    None
  • Typical on-the-job training needed to attain competency
    Short-term on-the-job training
Based on BLS Education and Training Classifications
 
Physical Work Activity
Performing physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling materials.
 
  • Physical activity is Somewhat Important
  • Level of activity is Low
Importance
Low   High
Level
Compare Occupations at O*NET
 
Job Zone
Little or No Preparation Needed
  • Specific Vocational Preparation Range
    (Below 4.0) - A typical worker will require a short demonstration only or up to and including 3 months of training to achieve average performance in this occupation.
Based on O*Net Job Zones and SVP
 
Education Level
How much education do most people in this career have?
Education level Percent of
U.S. Workers
Doctoral or professional degree
or post-MA certificate
  0%
Master's degree or
post-BA certificate
  0%
Bachelor's degree   0%
Associate's degree   1%
Certificate or some college,
no degree
  19%
High school diploma
or equivalent
  27%
Less than high school diploma   54%
More at O*NET
 
Abilities
People in this career often have talent in:
  • Oral Comprehension
    The ability to listen to and understand information and ideas presented through spoken words and sentences.
  • Oral Expression
    The ability to communicate information and ideas in speaking so others will understand.
  • Speech Recognition
    The ability to identify and understand the speech of another person.
  • Near Vision
    The ability to see details at close range (within a few feet of the observer).
  • Speech Clarity
    The ability to speak clearly so others can understand you.
More at O*NET
 
Work Activities
In general, what you might do:
  • Getting Information
    Observing, receiving, and otherwise obtaining information from all relevant sources.
  • Performing for or Working Directly with the Public
    Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
  • Communicating with Supervisors, Peers, or Subordinates
    Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
  • Identifying Objects, Actions, and Events
    Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.
  • Coordinating the Work and Activities of Others
    Getting members of a group to work together to accomplish tasks.
More at O*NET
 
Detailed Work Activities
What you might do in a day:
  • Communicate with customers to resolve complaints or ensure satisfaction.
  • Clean food preparation areas, facilities, or equipment.
  • Clean tableware.
  • Process customer bills or payments.
  • Take customer orders.
More at O*NET
 
Other Resources
  • CareerOneStop
    resource for job seekers, students, businessess and career professionals
  • O*NET Online
    nation's primary source of occupational information
 
O*NET in-it

This page includes information from the O*NET 28.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. O*NET® is a trademark of USDOL/ETA.

BLS

This page includes information produced in cooperation with the U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics and State Occupational Projections programs.

 
 
 
 
Vermont.gov State of Vermont Department of Labor