Data & Research
 
* ELMI Labor Exchange *
 
Occupation Characteristics New Selection
Glossary
Change Occupation
Customer Service Representatives
Lake Champlain Workforce Investment Board
12 months ending April 2024
 
Description:  Interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints. Excludes individuals whose duties are primarily installation, sales, or repair.   (soc 43-4051)
Learn more about this occupation at Occupation Profile
 
Jobseekers Count % of 
Total
Total Served - Customer Service Representatives 47 100.0
 
   Sex
Female 34 72.3
Male 11 23.4
Not available 2 4.3
 
   Age
Age 14-19 --
Age 20-24 3 6.4
Age 25-34 9 19.1
Age 35-44 13 27.7
Age 45-54 9 19.1
Age 55-75 13 27.7
 
   Family Status
Parent - one parent family 1 2.1
Parent - two parent family --
Other family member --
Family of One 1 2.1
Head of Household --
Not available 45 95.7
 
   Education Status
In School
    Middle or High school 1 2.1
    Post Secondary school 1 2.1
total 2 4.3
Not In School
    High School or higher graduate 44 93.6
    Not a High School Graduate 1 2.1
total 45 95.7
 
   Highest School Grade Completed
No grade completed --
Grade 1-12, but no diploma 2 4.3
High School graduate or equivalent 45 95.7
1-3 yrs College or Technical school --
Bachelor's degree or equivalent --
Education beyond Bachelor's degree --
 
   Race
White 37 78.7
African American 5 10.6
American Indian and Alaskan Native --
Asian --
Hawaiian Native and Other Pacific Islander --
Two or more races 1 2.1
Not available 4 8.5
 
   Ethnicity
Hispanic 3 6.4
 
   Other
Receiving Unemployment 5 10.6
     during the 3 weeks ending 05/01/24
Veteran --
 
Jobs Listed
Total - Customer Service Representatives 567
 
   Duration of Job
Temporary -
Permanent 255
Information N/A 312
 
   Wage
Minimum hourly wage $13.50
Maximum hourly wage $30.00
Average hourly wage $16.61
Jobs with an hourly wage 79
 
Labor Exchange Information reflects only clients served and jobs listed by VDOL. Summary data has not been reviewed for accuracy.
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Vermont.gov State of Vermont Department of Labor