Data & Research
 
* ELMI Labor Exchange *
 
Occupation Characteristics New Selection
Glossary
Change Occupation
Customer Service Representatives
Bennington Workforce Investment Board
12 months ending April 2024
 
Description:  Interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints. Excludes individuals whose duties are primarily installation, sales, or repair.   (soc 43-4051)
Learn more about this occupation at Occupation Profile
 
Jobseekers Count % of 
Total
Total Served - Customer Service Representatives 24 100.0
 
   Sex
Female 14 58.3
Male 9 37.5
Not available 1 4.2
 
   Age
Age 14-19 --
Age 20-24 2 8.3
Age 25-34 4 16.7
Age 35-44 2 8.3
Age 45-54 10 41.7
Age 55-75 5 20.8
Other or Not available 1 4.2
 
   Family Status
Parent - one parent family 1 4.2
Parent - two parent family 1 4.2
Other family member 1 4.2
Family of One --
Head of Household --
Not available 21 87.5
 
   Education Status
In School
    Middle or High school --
    Post Secondary school 1 4.2
total 1 4.2
Not In School
    High School or higher graduate 20 83.3
    Not a High School Graduate 3 12.5
total 23 95.8
 
   Highest School Grade Completed
No grade completed --
Grade 1-12, but no diploma 3 12.5
High School graduate or equivalent 21 87.5
1-3 yrs College or Technical school --
Bachelor's degree or equivalent --
Education beyond Bachelor's degree --
 
   Race
White 19 79.2
African American 1 4.2
American Indian and Alaskan Native --
Asian 1 4.2
Hawaiian Native and Other Pacific Islander --
Two or more races --
Not available 3 12.5
 
   Ethnicity
Hispanic 2 8.3
 
   Other
Receiving Unemployment --
     during the 3 weeks ending 05/01/24
Veteran 1 4.2
 
Jobs Listed
Total - Customer Service Representatives 205
 
   Duration of Job
Temporary 70
Permanent 64
Information N/A 71
 
   Wage
Minimum hourly wage $13.50
Maximum hourly wage $15.00
Average hourly wage $14.39
Jobs with an hourly wage 119
 
Labor Exchange Information reflects only clients served and jobs listed by VDOL. Summary data has not been reviewed for accuracy.
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Vermont.gov State of Vermont Department of Labor