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* ELMI Occupation Profile - First-Line Supervisors of Housekeeping and Janitorial Workers *
 
First-Line Supervisors of Housekeeping and Janitorial Workers
(O*NET 37-1011.00, SOC 37-1011)
What they do
Directly supervise and coordinate work activities of cleaning personnel in hotels, hospitals, offices, and other establishments.
 
Also called:
Buildings and Grounds Supervisor, Custodian, Environmental Services Director, Environmental Services Supervisor (EVS), Executive Housekeeper, Facilities Manager, Head Custodian, Housekeeping Director, Housekeeping Supervisor, Maintenance Supervisor
 
 
Wages
Vermont - 2018
Percentile1HourlyYearly
10% $ 15.32   $31,860  
25% $ 17.42   $36,230  
Median $ 20.47   $42,580  
75% $ 24.06   $50,050  
90% $ 29.75   $61,880  
 
Average $ 21.28   $44,270  
1 What are Percentile Wages?
More at CareerOneStop
 
Knowledge
People in this career often know a lot about:
  • Customer and Personal Service
    Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Administration and Management
    Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
  • Education and Training
    Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
  • English Language
    Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
  • Personnel and Human Resources
    Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
More at O*NET
 
Skills
People in this career often have these skills:
  • Management of Personnel Resources
    Motivating, developing, and directing people as they work, identifying the best people for the job.
  • Monitoring
    Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
  • Social Perceptiveness
    Being aware of others' reactions and understanding why they react as they do.
  • Speaking
    Talking to others to convey information effectively.
  • Time Management
    Managing one's own time and the time of others.
More at O*NET
 
Interests
People in this career often prefer these work environments:
  • Enterprising
    Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.
  • Conventional
    Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.
  • Realistic
    Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others.
What are your interests? Take the O*NET Interest Profiler
 
Work Styles
People in this career will do well at jobs that need:
  • Dependability
    Job requires being reliable, responsible, and dependable, and fulfilling obligations.
  • Integrity
    Job requires being honest and ethical.
  • Self Control
    Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
  • Leadership
    Job requires a willingness to lead, take charge, and offer opinions and direction.
  • Attention to Detail
    Job requires being careful about detail and thorough in completing work tasks.
More at O*NET
 
Other Resources
  • CareerOneStop
    resource for job seekers, students, businessess and career professionals
  • O*NET Online
    nation's primary source of occupational information
 
Related Occupations
More at O*NET
 
 
Career Video
 
Projected Employment
 Burlington-South Burlington, VT Metropolitan NECTA
2016 employment 429
2026 employment 441
Annual percent change
(compounded)
0.3%
Annual projected job openings
(due to change and separations)
49
More at Occupational Projections
 
Education and Experience:
  • Typical education needed for entry
    High school diploma or equivalent
  • Work experience in a related occupation
    Less than 5 years work experience
  • Typical on-the-job training needed to attain competency
    No on-the-job training
Based on BLS Education and Training Classifications
 
Job Zone
Some Preparation Needed
  • Specific Vocational Preparation Range
    (4.0 to < 6.0) - A typical worker will require over 3 months up to and including 1 year of training to achieve average performance in this occupation.
Based on O*Net Job Zones and SVP
 
Education Level
How much education do most people in this career have?
Education level Percent of
U.S. Workers
Doctoral or professional degree
or post-MA certificate
  0%
Master's degree or
post-BA certificate
  0%
Bachelor's degree   8%
Associate's degree   7%
Certificate or some college,
no degree
  28%
High school diploma
or equivalent
  54%
Less than high school diploma   2%
More at O*NET
 
Abilities
People in this career often have talent in:
  • Oral Expression
    The ability to communicate information and ideas in speaking so others will understand.
  • Oral Comprehension
    The ability to listen to and understand information and ideas presented through spoken words and sentences.
  • Near Vision
    The ability to see details at close range (within a few feet of the observer).
  • Problem Sensitivity
    The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
  • Speech Clarity
    The ability to speak clearly so others can understand you.
More at O*NET
 
Work Activities
In general, what you might do:
  • Communicating with Supervisors, Peers, or Subordinates
    Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
  • Guiding, Directing, and Motivating Subordinates
    Providing guidance and direction to subordinates, including setting performance standards and monitoring performance.
  • Getting Information
    Observing, receiving, and otherwise obtaining information from all relevant sources.
  • Resolving Conflicts and Negotiating with Others
    Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
  • Organizing, Planning, and Prioritizing Work
    Developing specific goals and plans to prioritize, organize, and accomplish your work.
More at O*NET
 
Detailed Work Activities
What you might do in a day:
  • Supervise maintenance workers.
  • Confer with coworkers to coordinate maintenance or cleaning activities.
  • Plan employee work schedules.
  • Inspect work to ensure standards are met.
  • Clean facilities or sites.
More at O*NET
 
Tasks
On the job, you would:
  • Plan and prepare employee work schedules.
  • Coordinate activities with other departments to ensure that services are provided in an efficient and timely manner.
  • Inspect work performed to ensure that it meets specifications and established standards.
  • Perform or assist with cleaning duties as necessary.
  • Confer with staff to resolve performance and personnel problems, and to discuss company policies.
More at O*NET
 
O*NET in-it

This page includes information from the O*NET 24.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. O*NET® is a trademark of USDOL/ETA.

BLS

This page includes information produced in cooperation with the U.S. Bureau of Labor Statistics, Occupational Employment Statistics and State Occupational Projecions programs.

 
 
 
 
Vermont.gov State of Vermont Department of Labor