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* ELMI Occupation Profile - Computer Network Support Specialists *
 
Computer Network Support Specialists
(O*NET 15-1152.00, SOC 15-1152)
What they do
Analyze, test, troubleshoot, and evaluate existing network systems, such as local area network (LAN), wide area network (WAN), and Internet systems or a segment of a network system. Perform network maintenance to ensure networks operate correctly with minimal interruption.
 
Also called:
Computer Network Specialist, IT Consultant (Information Technology Consultant), Network Engineer, Network Specialist, Network Support Specialist, Network Technical Analyst, Network Technician, Personal Computer Network Analyst, Senior IT Assistant (Senior Information Technology Assistant), Systems Specialist
 
 
Wages
Vermont - 2018
Percentile1HourlyYearly
10% $ 17.09   $35,540  
25% $ 19.47   $40,500  
Median $ 22.99   $47,820  
75% $ 29.08   $60,480  
90% $ 35.74   $74,340  
 
Average $ 24.79   $51,570  
1 What are Percentile Wages?
More at CareerOneStop
 
Industries of Employment
United States - 2016
IndustryPercent of total
  • Computer systems design and related services
18%
  • Telecommunications
13%
  • Educational services; state, local, and private
8%
  • Management of companies and enterprises
6%
  • Merchant wholesalers, durable goods
5%
More at BLS
 
Knowledge
People in this career often know a lot about:
  • Computers and Electronics
    Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
  • Telecommunications
    Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems.
  • Customer and Personal Service
    Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Engineering and Technology
    Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services.
  • English Language
    Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
More at O*NET
 
Skills
People in this career often have these skills:
  • Critical Thinking
    Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
  • Active Listening
    Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • Judgment and Decision Making
    Considering the relative costs and benefits of potential actions to choose the most appropriate one.
  • Reading Comprehension
    Understanding written sentences and paragraphs in work related documents.
  • Active Learning
    Understanding the implications of new information for both current and future problem-solving and decision-making.
More at O*NET
 
Interests
People in this career often prefer these work environments:
  • Realistic
    Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others.
  • Enterprising
    Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.
  • Conventional
    Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.
What are your interests? Take the O*NET Interest Profiler
 
Work Styles
People in this career will do well at jobs that need:
  • Cooperation
    Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
  • Analytical Thinking
    Job requires analyzing information and using logic to address work-related issues and problems.
  • Attention to Detail
    Job requires being careful about detail and thorough in completing work tasks.
  • Dependability
    Job requires being reliable, responsible, and dependable, and fulfilling obligations.
  • Integrity
    Job requires being honest and ethical.
More at O*NET
 
Other Resources
  • CareerOneStop
    resource for job seekers, students, businessess and career professionals
  • O*NET Online
    nation's primary source of occupational information
 
 
Career Video
 
Projected Employment
 Vermont
2016 employment 355
2026 employment 383
Annual percent change
(compounded)
0.8%
Annual projected job openings
(due to change and separations)
30
More at Occupational Projections
 
Education and Experience:
  • Typical education needed for entry
    Associate's degree
  • Work experience in a related occupation
    No work experience
  • Typical on-the-job training needed to attain competency
    No on-the-job training
Based on BLS Education and Training Classifications
 
Job Zone
Considerable Preparation Needed
  • Specific Vocational Preparation Range
    (7.0 to < 8.0) - A typical worker will require over 2 years up to and including 4 years of training to achieve average performance in this occupation.
Based on O*Net Job Zones and SVP
 
Education Level
How much education do most people in this career have?
Education level Percent of
U.S. Workers
Doctoral or professional degree
or post-MA certificate
  2%
Master's degree or
post-BA certificate
  2%
Bachelor's degree   47%
Associate's degree   22%
Certificate or some college,
no degree
  24%
High school diploma
or equivalent
  4%
Less than high school diploma   0%
More at O*NET
 
Abilities
People in this career often have talent in:
  • Deductive Reasoning
    The ability to apply general rules to specific problems to produce answers that make sense.
  • Oral Comprehension
    The ability to listen to and understand information and ideas presented through spoken words and sentences.
  • Problem Sensitivity
    The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
  • Inductive Reasoning
    The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
  • Oral Expression
    The ability to communicate information and ideas in speaking so others will understand.
More at O*NET
 
Work Activities
In general, what you might do:
  • Interacting With Computers
    Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
  • Updating and Using Relevant Knowledge
    Keeping up-to-date technically and applying new knowledge to your job.
  • Getting Information
    Observing, receiving, and otherwise obtaining information from all relevant sources.
  • Communicating with Supervisors, Peers, or Subordinates
    Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
  • Establishing and Maintaining Interpersonal Relationships
    Developing constructive and cooperative working relationships with others, and maintaining them over time.
More at O*NET
 
Detailed Work Activities
What you might do in a day:
  • Create electronic data backup to prevent loss of information.
  • Implement security measures for computer or information systems.
  • Analyze security of systems, network, or data.
  • Resolve computer network problems.
  • Document network-related activities or tasks.
More at O*NET
 
Tasks
On the job, you would:
  • Back up network data.
  • Configure security settings or access permissions for groups or individuals.
  • Analyze and report computer network security breaches or attempted breaches.
  • Identify the causes of networking problems, using diagnostic testing software and equipment.
  • Document network support activities.
More at O*NET
 
O*NET in-it

This page includes information from the O*NET 24.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. O*NET® is a trademark of USDOL/ETA.

BLS

This page includes information produced in cooperation with the U.S. Bureau of Labor Statistics, Occupational Employment Statistics and State Occupational Projecions programs.

 
 
 
 
Vermont.gov State of Vermont Department of Labor