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Direct the actual distribution or movement of a product or service to the customer. Coordinate sales distribution by establishing sales territories, quotas, and goals and establish training programs for sales representatives. Analyze sales statistics gathered by staff to determine sales potential and inventory requirements and monitor the preferences of customers. (O'Net 11-2022.00)
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| Reported job titles:
Artist Relationship Manager,
Auto Dealer,
Auto Dealer (Automobile Dealer),
Business Developer,
Business Development Director,
Business Development Executive
(view all job titles)
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Career Video
for Marketing, Sales and Service |
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| Locations
| May 2012 |
| hourly rates |
annual rates |
| Average |
Median |
Midrange |
Average |
Median |
Midrange |
| Vermont |
$ 44.04 |
$ 39.27 |
$ 26.51 -
$ 54.24
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$ 91,600 |
$ 81,670 |
$ 55,140 -
$112,830
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| Burlington-South Burlington, VT Metropolitan NECTA |
$ 44.96 |
$ 41.11 |
$ 23.86 -
$ 52.77
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$ 93,510 |
$ 85,500 |
$ 49,630 -
$109,760
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| Southern Vermont Balance of State |
$ 42.78 |
$ 36.90 |
$ 28.46 -
$ 50.53
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$ 88,970 |
$ 76,740 |
$ 59,200 -
$105,110
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| Northern Vermont Balance of State |
$ 43.81 |
$ 35.35 |
$ 22.53 -
$ 66.32
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$ 91,130 |
$ 73,530 |
$ 46,870 -
$137,940
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source: Occupational Employment Statistics, Vermont Labor Market Information, U.S. Bureau of Labor Statistics, released May 2013. |
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| Location |
Employment |
Annual % change
(compounded) |
Annual job openings
(due to growth and
net replacements) |
| 2010 |
2020 |
| Vermont |
597 |
643 |
0.7% |
22 |
| Burlington-South Burlington, VT Metropolitan NECTA |
255 |
270 |
0.6% |
9 |
| Southern Vermont Balance of State |
218 |
236 |
0.8% |
8 |
| Northern Vermont Balance of State |
114 |
128 |
1.2% |
4 |
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source: Employment Projections, Vermont Economic & Labor Market Information, in cooperation with U.S. Bureau of Labor Statistics, statewide estimates released August 2012, area estimates released April 2013. |
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| Industry |
Vermont |
2010
Employment |
Percent
of Total |
| Total Self-Employed and Unpaid Family Workers, Primary Job |
74 |
13% |
| Accommodation |
54 |
10% |
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source: Employment Projections, Vermont Economic & Labor Market Information, in cooperation with U.S. Bureau of Labor Statistics, released August 2012. |
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Resolve customer complaints regarding sales and service. |
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Oversee regional and local sales managers and their staffs. |
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Plan and direct staffing, training, and performance evaluations to develop and control sales and service programs. |
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Determine price schedules and discount rates. |
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Review operational records and reports to project sales and determine profitability. |
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Monitor customer preferences to determine focus of sales efforts. |
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Prepare budgets and approve budget expenditures. |
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Confer or consult with department heads to plan advertising services and to secure information on equipment and customer specifications. |
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Direct and coordinate activities involving sales of manufactured products, services, commodities, real estate or other subjects of sale. |
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Confer with potential customers regarding equipment needs and advise customers on types of equipment to purchase. |
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| source: Occupational Information Network: Sales Managers updated June 2008 |
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Sales and Marketing - Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems. |
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Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. |
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Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources. |
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English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. |
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Personnel and Human Resources - Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems. |
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Economics and Accounting - Knowledge of economic and accounting principles and practices, the financial markets, banking and the analysis and reporting of financial data. |
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Psychology - Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders. |
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Education and Training - Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects. |
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Mathematics - Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications. |
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| source: Occupational Information Network: Sales Managers updated June 2008 |
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Speaking - Talking to others to convey information effectively. |
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Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. |
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Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do. |
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Persuasion - Persuading others to change their minds or behavior. |
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Coordination - Adjusting actions in relation to others' actions. |
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Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. |
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Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action. |
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Service Orientation - Actively looking for ways to help people. |
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Judgment and Decision Making - Considering the relative costs and benefits of potential actions to choose the most appropriate one. |
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Management of Personnel Resources - Motivating, developing, and directing people as they work, identifying the best people for the job. |
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| source: Occupational Information Network: Sales Managers updated June 2008 |
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Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences. |
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Oral Expression - The ability to communicate information and ideas in speaking so others will understand. |
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Speech Clarity - The ability to speak clearly so others can understand you. |
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Written Expression - The ability to communicate information and ideas in writing so others will understand. |
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Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. |
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Speech Recognition - The ability to identify and understand the speech of another person. |
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Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense. |
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Fluency of Ideas - The ability to come up with a number of ideas about a topic (the number of ideas is important, not their quality, correctness, or creativity). |
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Written Comprehension - The ability to read and understand information and ideas presented in writing. |
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Originality - The ability to come up with unusual or clever ideas about a given topic or situation, or to develop creative ways to solve a problem. |
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| source: Occupational Information Network: Sales Managers updated June 2008 |
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Selling or Influencing Others - Convincing others to buy merchandise/goods or to otherwise change their minds or actions. |
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Establishing and Maintaining Interpersonal Relationships - Developing constructive and cooperative working relationships with others, and maintaining them over time. |
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Communicating with Supervisors, Peers, or Subordinates - Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. |
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Getting Information - Observing, receiving, and otherwise obtaining information from all relevant sources. |
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Communicating with Persons Outside Organization - Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail. |
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Guiding, Directing, and Motivating Subordinates - Providing guidance and direction to subordinates, including setting performance standards and monitoring performance. |
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Developing and Building Teams - Encouraging and building mutual trust, respect, and cooperation among team members. |
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Making Decisions and Solving Problems - Analyzing information and evaluating results to choose the best solution and solve problems. |
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Developing Objectives and Strategies - Establishing long-range objectives and specifying the strategies and actions to achieve them. |
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Coaching and Developing Others - Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. |
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| source: Occupational Information Network: Sales Managers updated June 2008 |
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Enterprising - Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business. |
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Conventional - Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow. |
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| source: Occupational Information Network: Sales Managers updated June 2008 |
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Integrity - Job requires being honest and ethical. |
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Dependability - Job requires being reliable, responsible, and dependable, and fulfilling obligations. |
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Achievement/Effort - Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks. |
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Leadership - Job requires a willingness to lead, take charge, and offer opinions and direction. |
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Initiative - Job requires a willingness to take on responsibilities and challenges. |
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Persistence - Job requires persistence in the face of obstacles. |
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Self Control - Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations. |
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Stress Tolerance - Job requires accepting criticism and dealing calmly and effectively with high stress situations. |
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Adaptability/Flexibility - Job requires being open to change (positive or negative) and to considerable variety in the workplace. |
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Attention to Detail - Job requires being careful about detail and thorough in completing work tasks. |
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| source: Occupational Information Network: Sales Managers updated June 2008 |
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| No state licenses listed for this occupation.
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Job Zone Four: Considerable Preparation Needed |
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Education: Most of these occupations require a four-year bachelor's degree, but some do not. |
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Training: Employees in these occupations usually need several years of work-related experience, on-the-job training, and/or vocational training. |
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Experience: A considerable amount of work-related skill, knowledge, or experience is needed for these occupations. For example, an accountant must complete four years of college and work for several years in accounting to be considered qualified. |
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| source: Occupational Information Network: Sales Managers updated June 2008 |
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Related Instructional Programs |
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- Business Administration and Management, General
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- Business/Commerce, General
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- Consumer Merchandising/Retailing Management
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- Marketing/Marketing Management, General
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| | Search for schools offering these programs at |
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| source: National Center for Education Statistics 2000 Classification of Instructional Programs
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| Labor Exchange Information |
|
A source for occupational characteristics, such as age, gender, race, and years of education
and an alternative source for occupational wage rates.
Limited to people looking for jobs and the jobs advertised through VDOL
Vermont Job Link. |
| Look for statewide information over the latest 12 months for Sales Managers . |
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| Occupational Outlook Handbook |
| The Occupational Outlook Handbook is a nationally recognized source of career information, designed to provide valuable assistance to individuals making decisions about their future work lives. Revised every two years, the Handbook describes what workers do on the job, working conditions, the training and education needed, earnings, and expected job prospects in a wide range of occupations. |
| Handbook occupations related to Sales Managers : |
| Advertising, marketing, promotions, public relations, and sales managers |
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| O*NET™ Online |
|
O*NET Online is an interactive web site for those interested in exploring occupations through O*NET, The Occupational Information Network database.
All of the descriptive information on this page comes from the O*NET database, version 14.0, released July 2009.
The O*NET database takes the place of the Dictionary of Occupational Titles (DOT) as the nation's primary source of occupational information. |
| For additional information on Sales Managers , go to
O*NET Online Detail Report. |
For the O*NET Online home page, go to 
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| source: Occupational Information Network: Sales Managers |
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