Data & Research
 
* ELMI Occupation Profile - Lodging Managers *
 
Lodging Managers
(O*NET 11-9081.00, SOC 11-9081)
What they do
Plan, direct, or coordinate activities of an organization or department that provides lodging and other accommodations.
 
Also called:
Bed and Breakfast Innkeeper, Front Desk Manager, Front Office Director, Front Office Manager, Guest Relations Manager, Guest Services Manager, Hotel Manager, Night Manager, Resort Manager, Rooms Director
 
 
Wages
Vermont - 2023
Percentile1HourlyYearly
10% $ 15.74   $32,730  
25% $ 24.09   $50,100  
Median $ 34.52   $71,800  
75% $ 42.68   $88,770  
90% $ 48.74   $101,390  
 
Average $ 34.54   $71,840  
1 What are Percentile Wages?
More at CareerOneStop
 
Industries of Employment
United States - 2020
IndustryPercent of total
  • Accommodation
58%
  • Self-employed workers
34%
  • Real estate
2%
  • Administrative and support services
2%
  • Management of companies and enterprises
1%
More at BLS
 
Knowledge
People in this career often know a lot about:
  • English Language
    Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
  • Administration and Management
    Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
  • Personnel and Human Resources
    Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
  • Customer and Personal Service
    Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Mathematics
    Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
More at O*NET
 
Skills
People in this career often have these skills:
  • Active Listening
    Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • Service Orientation
    Actively looking for ways to help people.
  • Management of Personnel Resources
    Motivating, developing, and directing people as they work, identifying the best people for the job.
  • Social Perceptiveness
    Being aware of others' reactions and understanding why they react as they do.
  • Speaking
    Talking to others to convey information effectively.
More at O*NET
 
Interests
People in this career often prefer these work environments:
  • Enterprising
    Work involves managing, negotiating, marketing, or selling, typically in a business setting, or leading or advising people in political and legal situations. Enterprising occupations are often associated with business initiatives, sales, marketing/advertising, finance, management/administration, professional advising, public speaking, politics, or law.
  • Conventional
    Work involves following procedures and regulations to organize information or data, typically in a business setting. Conventional occupations are often associated with office work, accounting, mathematics/statistics, information technology, finance, or human resources.
  • Social
    Work involves helping, teaching, advising, assisting, or providing service to others. Social occupations are often associated with social, health care, personal service, teaching/education, or religious activities.
What are your interests? Take the O*NET Interest Profiler
 
Work Styles
People in this career will do well at jobs that need:
  • Dependability
    Job requires being reliable, responsible, and dependable, and fulfilling obligations.
  • Persistence
    Job requires persistence in the face of obstacles.
  • Initiative
    Job requires a willingness to take on responsibilities and challenges.
  • Attention to Detail
    Job requires being careful about detail and thorough in completing work tasks.
  • Self-Control
    Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
More at O*NET
 
Tasks
On the job, you would:
  • Answer inquiries pertaining to hotel policies and services, and resolve occupants' complaints.
  • Participate in financial activities, such as the setting of room rates, the establishment of budgets, and the allocation of funds to departments.
  • Confer and cooperate with other managers to ensure coordination of hotel activities.
  • Greet and register guests.
  • Monitor the revenue activity of the hotel or facility.
More at O*NET
 
Related Occupations
More at O*NET
 
 
Career Video
Watch at CareerOneStop with transcript or at YouTube.
 
Projected Employment
 Vermont
2020 employment 218
2030 employment 244
Annual percent change
(compounded)
1.1%
Annual projected job openings
(due to change and separations)
28
More at Occupational Projections
 
Education and Experience:
  • Typical education needed for entry
    High school diploma or equivalent
  • Work experience in a related occupation
    Less than 5 years
  • Typical on-the-job training needed to attain competency
    None
Based on BLS Education and Training Classifications
 
Physical Work Activity
Performing physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling materials.
 
  • Physical activity is Important
  • Level of activity is Low
Importance
Low   High
Level
Compare Occupations at O*NET
 
Job Zone
Considerable Preparation Needed
  • Specific Vocational Preparation Range
    (7.0 to < 8.0) - A typical worker will require over 2 years up to and including 4 years of training to achieve average performance in this occupation.
Based on O*Net Job Zones and SVP
 
Education Level
How much education do most people in this career have?
Education level Percent of
U.S. Workers
Doctoral or professional degree
or post-MA certificate
  0%
Master's degree or
post-BA certificate
  0%
Bachelor's degree   72%
Associate's degree   3%
Certificate or some college,
no degree
  6%
High school diploma
or equivalent
  1%
Less than high school diploma   18%
More at O*NET
 
Abilities
People in this career often have talent in:
  • Oral Expression
    The ability to communicate information and ideas in speaking so others will understand.
  • Oral Comprehension
    The ability to listen to and understand information and ideas presented through spoken words and sentences.
  • Problem Sensitivity
    The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing that there is a problem.
  • Speech Clarity
    The ability to speak clearly so others can understand you.
  • Speech Recognition
    The ability to identify and understand the speech of another person.
More at O*NET
 
Work Activities
In general, what you might do:
  • Communicating with Supervisors, Peers, or Subordinates
    Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
  • Making Decisions and Solving Problems
    Analyzing information and evaluating results to choose the best solution and solve problems.
  • Training and Teaching Others
    Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.
  • Getting Information
    Observing, receiving, and otherwise obtaining information from all relevant sources.
  • Identifying Objects, Actions, and Events
    Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.
More at O*NET
 
Detailed Work Activities
What you might do in a day:
  • Provide basic information to guests, visitors, or clients.
  • Resolve customer complaints or problems.
  • Manage organizational or project budgets.
  • Confer with organizational members to accomplish work activities.
  • Monitor flow of cash or other resources.
More at O*NET
 
Other Resources
  • CareerOneStop
    resource for job seekers, students, businessess and career professionals
  • O*NET Online
    nation's primary source of occupational information
 
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This page includes information from the O*NET 28.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. O*NET® is a trademark of USDOL/ETA.

BLS

This page includes information produced in cooperation with the U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics and State Occupational Projections programs.

 
 
 
 
Vermont.gov State of Vermont Department of Labor