What they do
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Plan, direct, or coordinate the operations of public or private sector organizations, overseeing multiple departments or locations. Duties and responsibilities include formulating policies, managing daily operations, and planning the use of materials and human resources, but are too diverse and general in nature to be classified in any one functional area of management or administration, such as personnel, purchasing, or administrative services. Usually manage through subordinate supervisors. Excludes First-Line Supervisors.
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| Also called: |
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Business Manager, Center Manager, Department Manager, District Manager, General Manager (GM), Operations Director, Operations General Manager (Operations GM), Operations Manager, Plant Superintendent, Store Manager
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Wages
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| Vermont - 2023 |
| Percentile1 | Hourly | Yearly |
| 10% |
$ 25.02 |
$52,050 |
| 25% |
$ 31.32 |
$65,140 |
| Median |
$ 40.43 |
$84,090 |
| 75% |
$ 59.55 |
$123,860 |
| 90% |
$ 92.59 |
$192,590 |
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| Average |
$ 51.00 |
$106,070 |
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| More at CareerOneStop |
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Industries of Employment
| United States - 2020 |
| Industry | Percent of total |
- Professional, scientific, and technical services
| 11% |
- Administrative and support services
| 6% |
- Merchant wholesalers, durable goods
| 5% |
- Specialty trade contractors
| 4% |
- Management of companies and enterprises
| 4% |
| More at BLS |
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Knowledge
| People in this career often know a lot about: |
- Administration and Management
Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
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- Customer and Personal Service
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
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- English Language
Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
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- Production and Processing
Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.
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- Mathematics
Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
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| More at O*NET |
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Skills
| People in this career often have these skills: |
- Active Listening
Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
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- Monitoring
Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
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- Reading Comprehension
Understanding written sentences and paragraphs in work-related documents.
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- Speaking
Talking to others to convey information effectively.
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- Coordination
Adjusting actions in relation to others' actions.
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| More at O*NET |
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Interests
| People in this career often prefer these work environments: |
- Enterprising
Work involves managing, negotiating, marketing, or selling, typically in a business setting, or leading or advising people in political and legal situations. Enterprising occupations are often associated with business initiatives, sales, marketing/advertising, finance, management/administration, professional advising, public speaking, politics, or law.
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- Conventional
Work involves following procedures and regulations to organize information or data, typically in a business setting. Conventional occupations are often associated with office work, accounting, mathematics/statistics, information technology, finance, or human resources.
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- Social
Work involves helping, teaching, advising, assisting, or providing service to others. Social occupations are often associated with social, health care, personal service, teaching/education, or religious activities.
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| What are your interests? Take the O*NET Interest Profiler |
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Work Styles
| People in this career will do well at jobs that need: |
- Integrity
Job requires being honest and ethical.
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- Dependability
Job requires being reliable, responsible, and dependable, and fulfilling obligations.
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- Attention to Detail
Job requires being careful about detail and thorough in completing work tasks.
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- Leadership
Job requires a willingness to lead, take charge, and offer opinions and direction.
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- Initiative
Job requires a willingness to take on responsibilities and challenges.
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| More at O*NET |
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Tasks
| On the job, you would: |
- Review financial statements, sales or activity reports, or other performance data to measure productivity or goal achievement or to identify areas needing cost reduction or program improvement.
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- Direct and coordinate activities of businesses or departments concerned with the production, pricing, sales, or distribution of products.
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- Direct administrative activities directly related to making products or providing services.
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- Prepare staff work schedules and assign specific duties.
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- Direct or coordinate financial or budget activities to fund operations, maximize investments, or increase efficiency.
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| Related Occupations
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| Career Video
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Projected Employment
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| Vermont |
| 2020 employment |
5,137 |
| 2030 employment |
5,868 |
Annual percent change
(compounded) |
1.3% |
Annual projected job openings
(due to change and separations) |
524 |
| More at Occupational Projections |
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Education and Experience:
- Typical education needed for entry
Bachelor's degree
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- Work experience in a related occupation
5 years or more
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- Typical on-the-job training needed to attain competency
None
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| Based on BLS Education and Training Classifications |
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Physical Work Activity
Performing physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling materials.
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- Physical activity is Somewhat Important
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| Low |  | High |
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Job Zone
| Considerable Preparation Needed |
- Specific Vocational Preparation Range
(7.0 to < 8.0) - A typical worker will require
over 2 years up to and including 4 years
of training to achieve average performance in this occupation.
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| Based on O*Net Job Zones and SVP |
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Education Level
| How much education do most people in this career have? |
| Education level |  | Percent of
U.S. Workers |
Doctoral or professional degree
or post-MA certificate | | 0% |
Master's degree or
post-BA certificate | | 0% |
| Bachelor's degree | | 27% |
| Associate's degree | | 6% |
Certificate or some college,
no degree | | 27% |
High school diploma
or equivalent | | 29% |
| Less than high school diploma | | 10% |
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Abilities
| People in this career often have talent in: |
- Oral Comprehension
The ability to listen to and understand information and ideas presented through spoken words and sentences.
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- Oral Expression
The ability to communicate information and ideas in speaking so others will understand.
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- Written Comprehension
The ability to read and understand information and ideas presented in writing.
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- Written Expression
The ability to communicate information and ideas in writing so others will understand.
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- Deductive Reasoning
The ability to apply general rules to specific problems to produce answers that make sense.
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| More at O*NET |
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Work Activities
| In general, what you might do: |
- Working with Computers
Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
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- Getting Information
Observing, receiving, and otherwise obtaining information from all relevant sources.
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- Communicating with Supervisors, Peers, or Subordinates
Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
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- Making Decisions and Solving Problems
Analyzing information and evaluating results to choose the best solution and solve problems.
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- Establishing and Maintaining Interpersonal Relationships
Developing constructive and cooperative working relationships with others, and maintaining them over time.
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| More at O*NET |
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Detailed Work Activities
| What you might do in a day: |
- Analyze data to inform operational decisions or activities.
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- Analyze financial records to improve efficiency.
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- Direct organizational operations, projects, or services.
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- Direct sales, marketing, or customer service activities.
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- Determine pricing or monetary policies.
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| More at O*NET |
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Other Resources
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- CareerOneStop
resource for job seekers, students, businessess and career professionals
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- O*NET Online
nation's primary source of occupational information
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